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Privacy Policy
Last Updated: November 3rd 2024
Oye Couture (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide to us when you visit our website or use our services.
1. Information We Collect
We collect information to provide and improve our services and to communicate with you. The types of information we may collect include:
a. Personal Information
•Contact Information: Name, email address, phone number, billing and shipping addresses.
•Account Information: If you create an account with us, we collect your username and password.
b. Payment Information
•Payment card details, billing address, and other financial information are collected only for the purpose of processing transactions. We do not store credit card details; payment information is securely processed by our third-party payment provider.
c. Usage Information
•Details about your interactions with our website, such as pages visited, time spent, and links clicked.
d. Device Information
•Information about the device you use to access our website, including IP address, browser type, and operating system.
e. Cookies and Similar Technologies
•We use cookies, web beacons, and similar tracking technologies to personalize your experience, understand user behavior, and improve our services. You can adjust your browser settings to limit or reject cookies.
2. How We Use Your Information
We use the collected information for the following purposes:
•Order Processing: To process and fulfill your orders, including delivering products and processing payments.
•Customer Support: To assist you with questions, concerns, or other inquiries.
•Personalization: To tailor your experience on our website and show relevant content or recommendations.
•Marketing and Promotions: To send you marketing communications, promotional offers, and newsletters. You can opt out of marketing emails by following the unsubscribe instructions in those emails.
•Analytics: To analyze website usage and improve our website and product offerings.
•Compliance and Protection: To comply with legal obligations and enforce our Terms of Service, as well as to detect and prevent fraud.
3. Sharing of Information
We do not sell your personal information to third parties. However, we may share your information with:
•Service Providers: Third-party vendors who help us provide our services, such as payment processing, order fulfillment, and analytics.
•Legal Compliance: If required by law or in response to legal proceedings, such as a court order or subpoena.
•Business Transfers: If our company is involved in a merger, acquisition, or sale, your information may be transferred as part of that transaction.
4. Data Security
We implement appropriate technical and organizational measures to safeguard your information. Despite these measures, we cannot guarantee complete security. If you have reason to believe that your information is no longer secure, please contact us immediately.
5. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
•Access: You have the right to request access to your personal data.
•Correction: You can request correction of inaccurate or incomplete personal data.
•Deletion: You may have the right to request deletion of your personal data, subject to certain legal exceptions.
•Opt-Out: You may unsubscribe from marketing communications at any time.
To exercise any of these rights, please contact us at frontdeskoyecouture@gmail.com. We will respond to your request as required by applicable laws.
6. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect information from children. If we become aware that we have collected personal information from a child, we will promptly delete it.
7. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for the privacy practices of such third parties. We encourage you to review the privacy policies of each site you visit.
8. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website. Your continued use of our services after any modification to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by them.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Oye Couture